Shipping policy

🔢 Q1. How Much Are Shipping Fees? ⛟

💬 We want 🙏🏻 to get your beautiful 💖 items to you as quickly as possible! ⚡
We ship from Kuala Lumpur, Malaysia. 🇲🇾

You can estimate 🧮 the shipping cost 💲 during checkout 🛒.
Shipping costs will vary depending on your location.

Additionally, we offer 🆓 🚚 free shipping on orders exceeding 🔝 RM100 to RM250 to selected countries. 🗺️
For a list of eligible countries 🌍, please visit 🌷 our promotions page.

For Promotion detail, you can click 👉🏻 here.
See more details ℹ️ about our 🚚 shipping rates 👉🏻 here. 📜

📟 Q2. What Are the Estimated Delivery Times? 🕰

💬 We strive ✊🏻 to get your beautiful items 🦋🌺 to you as quickly as possible! ⚡︎⚡︎⚡︎

Estimated delivery times ⏳ will vary depending on your location 📍🗺️ and your chosen shipping method. 🚀
🧐 Find detailed information about estimated delivery times here. ⏰

💐 Q3. Do You Ship Internationally? ✈️ 🗺️

💬 We do not ✖ currently offer 📢 international shipping. 🌏 ⛴

We are still negotiating 🤝🏻 with our courier partners 🛵 and payment processors 💵 to provide services for international customers 🛒 in the future. 🔜

🛍 Q4. How Can I Track 🐾 My Order? 📦

💬 Once your order is shipped 🚀, you will receive a confirmation ✅ 📩 email with a tracking number. 𝄃𝄃𝄂𝄂𝄀𝄁𝄃𝄂𝄂𝄃

You can use this tracking number 𝄃𝄃𝄂𝄂𝄀𝄁𝄃𝄂𝄂𝄃 to follow the progress 👣 of your delivery on the courier's website. 🌐

😞 Q5. What Happens if My Package Fails ✖ to Be Delivered or Picked Up? 📭

💬 As the recipient, you are responsible for any additional costs 💲 incurred if your package is returned ↩️ to our warehouse due to attempted deliveries, 😫 insufficient/incorrect delivery information ℹ️, or failure ❌ to collect parcels from delivery hub.

Standard shipping fees 🚚 (Please refer to 👉🏻 shipping rates) will apply to all parcels re-shipped from our warehouse. 🅿

✅ To ensure your beautiful items 🪷💠 arrive quickly ⏳ and safely ⛑️, please double-check that your delivery address 🏠 and mobile number 📱 are accurate. 🎯

😭 Q6. What Should I Do if My Order Hasn't Arrived? 📦

💬 We recommend ensuring your order is addressed 🏠 to a secure location 📍🔒 , as we cannot ❌ be held liable for lost packages ⚠️ delivered to the correct address. ✅🏠

In the event your package 📦 goes missing 🥺, we encourage customers to contact ✆ our delivery partners directly about any missing, lost, undelivered, or abandoned packages.

You can also contact us ☎️, and we will do our best 👍🏻 to assist you. 🤗

😆 Q7: Do you offer expedited 🔜 shipping? 🚚

💬 We offer standard and 🔜🚀 expedited shipping options.

🚀⛟ Expedited shipping may not be available for all locations 📌 or items. You will see 🚛 shipping options and estimated delivery times during checkout. 🛒

😊 Q8: How will my order be packaged? 🎁

💬 Your order will be carefully 🌟 packaged in a protective 🛡️ box with appropriate cushioning ☁️ materials to ensure your items arrive safely. ⛑️🤗

          For more details on our packing process, you can click 👉🏻 here