Delighted woman holding a gold-wrapped Bless4Happy present. Learn more about placing & managing Bless4Happy orders.
Order policy

Let's Chat Orders!

Welcome to Bless4Happy's order FAQ hub!

We understand that placing an order online can come with questions.


Here,
we've compiled a comprehensive guide to address all your order needs and ensure a smooth and happy shopping experience. 🥰

CLICK QUESTION TO GET THE ANSWER:

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Q1. What is your policy on custom orders? 🦄

💬 We may accept 🤗 custom orders for certain accessories depending on our workload and availability. 🥰

Please contact us 📞 to discuss the specifics of your desired customisation and receive a quote. 📜

Custom orders may have a longer lead time ⏳ than standard handmade products. 🧶

Q2. How can I place an order? 🎁

💬 Placing an order on Bless4Happy 🦄 is easy!

Simply browse 🔎 our collection, add your desired items to your cart, 🛒 and proceed to checkout.

During checkout, 🛍️ you'll be prompted to enter your shipping 🚚 and billing information and choose a payment method.

Q3. Do I need to create an account to place an order? 👤

💬 No, you can checkout as a guest, 🌸 an email address 🌐 is all you need to start the order process.

However, creating an account allows you to save your shipping information 🚛 for faster checkout in the future:✨

  • 🔎 Track your orders
  • 🧐 View your order history
  • 🔔 Subscribe to our newsletter to get the latest promotion or coupon. 🎟️

Q4. Can I modify my order once it's been placed? 📌

💬 We process 🔄 orders quickly to ensure fast delivery times. ⏱️

😔 Unfortunately, modifications to orders may not be possible once they've been placed. 📝

However, you can contact us immediately 🔜 after placing your order and we'll do our best to accommodate your request (subject to availability). ❇️

Q5. If I put the wrong shipping address,  can I change it? 📦

💬 Yes, if you contact us within one hour ⏳ of placing your order, we may be able to update 🔄 your shipping address.You can click 👉🏻 here to contact us.

However, if you require adding ➕ another item to your order, we suggest placing a separate order and then informing us so we can match up 🎯 your orders.

Q6. Will I receive confirmation of my order? 🤔

💬 Yes, you will receive a confirmation email 🆗 with your order details shortly ⏳ after placing your order.

Q7. How can I track my order? 🐾

💬 Once your order ships, you will receive a separate email 📩 with a tracking number. 𝄃𝄃𝄂𝄂𝄀𝄁𝄃𝄂𝄂𝄃

You can use this tracking number to track your package's progress 📦 on the courier's website

Q8. How long will it take to receive my order? 💝

💬 Delivery times 🛵 will vary depending on your location 📍🗺️ and chosen shipping method. You can estimate the shipping cost and timeframe 🗓 during checkout.

For more information, please refer to our 👉🏻 Shipping FAQ section.

Q9. Can I cancel my order? ❣️

💬 Due to the personalised 👩🏻 nature of custom orders 📋, cancellations may not be possible once work has begun. 🚀

However, please contact us as soon as possible if you need to discuss 🤝 any changes to your custom order.We'll do our best 💛 to accommodate your request 📨
(subject to availability).

Q10. What if I received the wrong item or a damaged item? 😑

💬 We sincerely apologise 🥺 for any errors.Please contact ☎️ us as soon as possible and we will be happy 🤗 to assist you with a replacement or return. ↩️

Q11. Why there is no invoice provided in my parcel? 🧾

💬 We love ❤️ earth 🌎, we believe you too. 😌🌟

We always strive ✊🏼 to minimise environmental impact 🌱, aiming for continuity in everything we do.That includes our handling process 🧩 of invoices as well as anything else.

However, you may still request the invoice in the remark 📌 column while checkout if you need. 🙏🏻

Q12. Can I include a personalised gift message with my purchase? 📝

💬 Yes, you can include a personalised gift message 💝 (up to 100 characters) with your purchase.

Just request and type your message 📝 in the Add Order Note/ Special Instructions column while checkout. 🛒The small message card will arrive with your gift package. 🎁

The package will not have any other additional form identifying 🔎 you as the giver.

For this reason, we encourage you to at least enter your name 🌷͙֒ on the gift message. 🎉

Q13. Can I order over the Facebook/ Instagram? 💌

💬 No, Bless4Happy 🦄 cannot process orders or payments 💳 via Facebook/ Instagram.🌐

But you can contact us via FB/IG for more details about our product information. ℹ️

Q14. How do I use a discount code/ voucher code online? #️⃣

💬 A discount/ voucher code can be applied to orders during checkout. 🛍️

Please refer to our Promotion & Coupon FAQ. Click 👉🏻 HERE.

Q15. Do I have to pay for the shipping fees of return orders? ♻

💬 Yes, we do not cover shipping fee for returns and the original order shipping fee was not excluded in the refund at this moment. ⏳